Hadley O., RN, BSN
Senior Patient Advocate
Kevin V., MPH
Senior Patient Advocate
Marci S.
Senior Patient Advocate
Alexis E., RN, BSN
Senior Patient Advocate
Insurance calls & appeals
Reads the denial, gathers what’s missing, and files the appeal.
Appointments & referrals
Sits on hold so you don’t have to, and keeps calling until there’s an answer.
Bills, prescriptions & resources
Checks each bill line by line against your coverage and disputes what’s wrong.
Coordination across your care team
Coordinates across the whole care team and keeps one plan everyone follows.
Open a file to see the calls, paperwork, and follow-through behind one care plan.
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What landed on the desk
A client opened a denial for the scan her doctor ordered and had no idea what the letter was asking for.
What the advocate did
Her advocate read the denial, called the ordering clinic for the missing notes, assembled the appeal, and tracked it with the insurer.
What the client had next
A complete appeal was in review, with one person following the case and explaining each update.
Healthcare arrives as a knot: referrals, denials, bills, phone trees. Baba starts with a clinician who understands it, then matches you with the advocate who pulls it straight.
The headaches — Denied claim, Surprise bill, No ride to the appointment, Referral dead ends, Confusing paperwork, Unfilled prescription — untangle into: Community resources found, Specialized experts brought in, Administrative tasks handled.
You begin with one of our specialized clinicians and doctors, who takes the time to understand your needs, including the unmet ones, and shapes them into a personalized care plan.
Based on that plan, you’re matched with the advocate best suited to you: one go-to person who knows your story and never makes you repeat it.
Your advocate works the plan: finding community resources, bringing in specialized experts, and handling the administrative tasks until the headaches leave your plate for good.
Baba advocates are experienced healthcare professionals: nurses, social workers, and benefits specialists who have spent their careers inside the system you’re trying to navigate. Their only job is to be on your side.
Average years of healthcare experience
Individuals & families helped
Average time to consultation
Hours of talk time and support
Baba advocacy is covered by Medicare, Medicare Advantage plans, and Medicaid in certain states, so most clients pay nothing out of pocket. We confirm your benefits and explain any cost-sharing before you begin.
Match with a Baba advocate. Ready whenever you are.
