Patient reached
The advocate confirms coverage, consent, and the work that still needs an owner.
For transition-of-care teams
Follow-through after discharge.
Baba advocates handle the calls, coverage, equipment, and follow-up that start when a patient goes home.
Send the open tasks. Get a useful update.
Baba contacts the patient, works the coordination tasks, and returns a concise summary to your team.
Designed to sit alongside the referral systems your team already uses
Tasks worked
Equipment, follow-up visits, transportation, and benefit questions move forward.
Update returned
Your team sees what was completed and what still needs clinical review.
Close the gaps that open after discharge
Your transitions team sets the clinical direction. Baba carries the coordination work that determines whether the plan actually reaches home.
Medication, coverage, and authorization barriers
The advocate tracks coverage requirements, gathers available documentation, follows the insurer or pharmacy, and routes clinical questions back to the treating team instead of interpreting the plan.
Equipment and post-acute services
A discharge order only helps when the supplier accepts the plan, the documentation is complete, and delivery happens. The advocate works those handoffs and returns exceptions to the right owner.
Appointments, transportation, and home barriers
Follow-up access, rides, food, benefits, and caregiver questions can derail a sound plan. An advocate makes the calls, documents what changed, and escalates anything that needs clinical review.
Mr. Alvarez leaves the hospital on a Friday
In this illustrative transition, his discharge plan is clinically sound. By the time he gets home, the walker, medication list, transportation, and follow-up still need owners.
Friday
The referral reaches Baba
The transitions team sends the referral. With his consent, an advocate reviews the discharge instructions and confirms the work that still needs an owner.
Monday
The missing walker gets an owner
The advocate locates the order, checks the required documentation, and coordinates with a supplier that accepts his plan.
Tuesday
A medication question goes to the clinician
One instruction does not match the medication list. The advocate routes the discrepancy to the treating team without interpreting or changing the plan.
Thursday
The follow-up is on the calendar
The visit is confirmed, transportation is checked, and Mr. Alvarez has the questions he wants to bring to the appointment.
One week later
The transitions team gets the useful update
With consent, Baba returns a concise note: what was completed, what remains open, and the medication question waiting for clinical review.
Your team keeps the clinical plan.
Baba extends the transition plan into the home without stepping into diagnosis, treatment, or the relationship between the patient and their clinicians.
Clinical decisions stay with the treating team
Advocates do not diagnose, prescribe, interpret symptoms, or change discharge instructions. Clinical questions return to the appropriate clinician.
Work begins with consent
Patients choose who Baba may contact and what information may be shared. Coordination follows that permission.
Updates return to your transition workflow
Consented updates can return by fax or portal with completed tasks, open barriers, and anything that needs clinical review.
Practical answers before the handoff
2 days average time to consultation
$0 out of pocket for most eligible clients
How coverage works27+ average years of healthcare experience for advocates
Questions from transitions-of-care teams
The practical details behind a discharge referral, patient consent, and the update back.
Transitions-of-care nurses, discharge planners, care managers, social workers, physicians, and other authorized clinical team members can start a referral. The referral flow collects the information Baba needs to contact the patient and confirm next steps.
Talk through your transition workflow
Share where post-discharge work is still falling through. We will follow up about fit, consent, referral timing, and how Baba can return updates to your workflow.
Get bandwidth back
Refer a patient or talk with us about your transition workflow.