Baba has appointed Alicia Tennenbaum, LCSW as Head of Clinical Operations.

Tennenbaum joins Baba from Med-Metrix, where she served as Vice President of Case Management. Previously, she was Executive Director of Care Transitions at Mount Sinai Health System, overseeing discharge planning and post-acute coordination across one of the country's largest urban health systems. Before that, she was the Senior Director of Social Work and Case Management at Mount Sinai Beth Israel.

Over her career, she has been responsible for tens of thousands of safe transitions from hospital to home, and countless families have gotten home safely (and stayed home) because of her work. With decades of clinical experience comes first-hand familiarity with every edge case this work throws at you.

"Alicia has spent her career at precisely the boundary where our work starts," said Connor Sweeney, founder and CEO of Baba. "Her experience leading care transitions at Mount Sinai gives her a firsthand understanding of where clients fall through the cracks after leaving the four walls of a hospital. Baba takes clinical rigor seriously, and Alicia is proof of that."

Tennenbaum's appointment reflects a core premise of Baba's model: hospital-based care excels at high-acuity intervention, but once clients are discharged, a different kind of support is needed. Baba fills that gap with ongoing coordination that meets clients where they are, for as long as they need it.

"Health systems do extraordinary work in moments of acute need, but clients don't stop having needs when they're discharged," said Tennenbaum. "Baba is building the clinical infrastructure for what comes next: ongoing, accessible, human-centered support that meets clients where they are. That's a model I believe in, and I'm excited to help scale it with the same clinical rigor as the best health systems."